Recent content by andersona1229

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    Wiki UHC denials M50 - Independent Lab

    Have you spoken with Optum or only UHC?
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    Wiki UHC denials M50 - Independent Lab

    I also work for an independent laboratory that deals with UHC being ridiculous all the time. Let me check with the UHC specialist in my office and find out what I can. I'll get back to you soon.
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    Wiki BCBS Local Plan Question

    That's what myself and the BCBS person in my office kept pulling up but we were still getting push back from the ordering provider. We ended up sending multiple states BCBS provider manuals (not just the two states in question) to get the point across. I'm pretty sure the ordering provider...
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    Wiki Can you change a lab diagnosis after getting a denial?

    Yes, my bad there. Still a good thing to know anyway. The only time I asked after a denial is if they sent me a ton of SDOH codes and I have to go "Umm...anything else you got there that is an actual illness or symptom?" ETA: We do try to catch these before they go out the door but sometimes...
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    Wiki Can you change a lab diagnosis after getting a denial?

    I've been doing lab billing for a while now and providing the approved diagnosis list is something that we do frequently. It's an education tool more than anything to let providers know that "Hey, we know you're doing the test for X, Y, or Z, but according to (insert payer here) that diagnosis...
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    Wiki BCBS Local Plan Question

    I work for an independent laboratory that has an ordering provider who straddles a state line. We're getting a bit of pushback regarding what would decide the local plan from the ordering provider because their NPI is registered in one state but the specimens are being ordered and obtained in...
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    Wiki specific dx code

    I didn't see anything in guidelines either, but if they had other symptoms I would ask the provider about it. It might be an edit in the coding software that you're using. If the patient had a fever and cough, those are probably the better codes to use hence why I would speak to the provider.
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    Wiki Modifier QW Question

    Okay, so I'm not going crazy. I got my CPB back in June and that's what I read too. You went to the same sources I did so it's nice to know I read them correctly. I'm leaning on the side that they have the wrong CLIA level in their system and need to update it to the correct. This payer updated...
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    Wiki Modifier QW Question

    I posted this question previously and thought I had found my answer so I deleted it like a dummy. However, I didn't so I wanted to ask again. I work at an independent laboratory that has a CoA CLIA and does urine tox, some molecular testing, and some blood testing. One of our Medicaid payers...
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    Wiki CMS NCCI Presumptive & Definitive Testing

    No problem! I religiously keep on top of this stuff (my coworkers thing I'm nuts 🤷‍♀️). The crazy thing is they put the old revision on the same day as the new one. CMS gets to their lives together - lol.
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    Wiki CMS NCCI Presumptive & Definitive Testing

    From the revision history on the article A56915. Emphasis added.
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    Wiki UT Medicaid Urine Drug Testing Carve-out

    I know this is a rather specific question so even if you have any input that would be fantastic. I've been going back and forth for the last 5-6 years with MCOs in Utah about the substance use disorder (SUD) carve out for UDT. The only place the carve-out is mentioned is in a MIB from April 2018...
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    Independent Laboratory Biller CPB Focusing on Medicaid and MCOs/ACOs nationwide

    Independent Laboratory Biller CPB Focusing on Medicaid and MCOs/ACOs nationwide
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    Wiki CMS NCCI Presumptive & Definitive Testing

    I don't have KY Medicaid assigned to me at work, but according to the person who does KY the only one that's paying right now is Humana. We're still holding our KY Medicaid claims so I'm going to assume that we're not getting paid on our test claims either. I've had a bit better luck with mine...
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